Concerning the CD-RW problem and refunds Posted on Sunday, August 22, 2004 Here is a copy of the message i sent to "[email protected]" today, just posting here to see if i can get quicker response from any Support who might be looking at forums: Hello, I have recently purchased "The Political Machine" from a retail store. I noticed on the box, this warning: Notice: This game contains technology intended to prevent copying that may conflict with some CD-RW, DVD-RW, and virtual drives. No where on the Ubisoft, Stardock, or Political Machine websites does it inform customers which specific CD-RW drives it does not work on. My computer exceeds all System Requirements printed on the Political Machine box. Ubisoft does not have a return policy for opened software (even if the software does not run on a computer with the requirements), and neither does the retail store I purchased The Political Machine from. So my question is: If I open the box and install the game, and it is unable to run, and I pursue help from Stardock and/or Ubisoft technical support, and the problem is unable to be resolved, will Stardock Corporation refund my $19.99 + tax? If not, I am sorry to say that I will have to return this product to the retail store I purchased it from, as I am unwilling to "gamble" with $20. Thank you in advance for a response.