an error has occurred while activating the product

Posted on Thursday, August 2, 2012

Hi,

 

Just bought this game.  When I launch through steam it asks me to register my stardock account.  I assume it is the one I am posting with currently.  When I input my email and password the window kind of freezes up.  Then a circle gets filled (sometimes to full, and sometimes I never see the circle).  Then APPCRASH and it gives me an error window saying that "an error has occurred while activating the product".

 

Please help.

 

Also please just ask for dxdiag and stuff (I'm not really sure how to get those).